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Customer Care

homesafe customer service

We're very proud of the quality of the windows and doors we install at Home Safe Double Glazing ensuring that they are safe, secure, energy efficient and attractive. But we also care deeply about the service that you receive. We take time to understand your needs, respect your goals and meet your expectations. Whether you require information, advice, plans or quotes we are here to help. We are flexible, make your deadlines our own and we fit your windows ourselves.

Our commitment to customer care starts with a free, no obligation quotation. When you've decided to go ahead, we will talk you through how the process works, and check measure your space to ensure that your replacement doors and windows fit perfectly.

When it comes to installation, our expert fitters take care of all the work for you, with minimal disruption and no mess left behind. All you have to do is enjoy your new windows and doors.

We believe that double-glazed windows and doors should be built to last. So not only are all Home Safe windows and doors durable, we provide a 10 years manufacturers warranty and a 2 year workmanship warranty. If in the event that you do need us years later you can be assured we will still be here to help.

All our supplying partners are here in WA and fully support our 10 manufacturer's warranty.


Jason – South Guildford
" Impressed with the quality and the installation of the windows. Excellent job from estimate to installation. We are loving our new windows and will certainly be ordering more from Home Safe Double Glazing."

Joanne – Perth Hills
"Very happy with the replacement windows which have created a whole new lighter and brighter feel to the rooms. Brilliant job all round. Thank you."

Gerald – Millpoint, South Perth
"Thank you so much for the VERY good job you did installing the double glazed windows to my balcony. This was once an area unused and it has been transformed by the new windows. We will be ordering more."

Wendy – Great Southern Highway
"An absolute pleasure to deal with and a fantastic job. Professional, friendly and reliable. The attention to detail was second to none and on completion everywhere was left neat and tidy. "

Ashleigh & Nathan – Greenwood
"The main reason for replacing our windows was to reduce the external road noise. The windows have achieved this and more. The rooms look amazing. "

John – Mindarie
"Great customer service, workmanship and a pleasure to deal with. Very knowledgeable about the product, the glass, the benefits and installation. Won’t hesitate to recommend."

Lisa – Applecross
"Absolutely delighted with the new windows. They look sensational whilst also living up to the noise and heat reduction expectations. The service provided by Home Safe Double Glazing was exemplary from start to finish. "

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